If any industry managed to benefit from the coronavirus pandemic, it was definitely the food delivery sector. This can be easily concluded by viewing the latest food delivery statistics.
A highly competitive global market is thriving due to changing consumer lifestyles and preferences, with key players striving to outdo one another by providing quality and creative delivery service.
Care to find out more? Start by reading our key takeaways about the industry.
Top 10 Food Delivery Statistics for 2021
- Almost 40 million people in the US were using food delivery apps in 2019.
- Over 5.5 million Australians older than 14 used delivery services in 2020.
- 87% of Americans use third-party food delivery services for convenience.
- The average Uber Eats delivery time is 30 minutes.
- Most consumers are willing to pay a tip amounting to 20% of their bill.
- Food delivery trends reveal China’s delivery market hit $51.5 billion in 2020.
- European food delivery market was estimated at $13.8 billion in 2020.
- There was a 24% rise in restaurant delivery in France in 2020.
- UK consumers placed 179 million orders via Just Eat Takeaway last year.
- Canada has 6.2 million food delivery service users.
US Food Delivery Statistics
The US food delivery market is ranked second in the world. The competition among food delivery service providers is fierce, with most key players having a global appetite.
1. Almost 40 million people in the US were using food delivery apps in 2019.
According to recent food delivery industry trends, this number is expected to reach 60 million by 2023, but these projections might be off considering the current pandemic-related circumstances.
2. 87% of Americans who use third-party food delivery services do so because they are convenient.
On top of that, one-third reported ordering food two times a week as a minimum. However, non-habitual users are still the larger group, as over 65% of restaurant delivery users prefer dining in restaurants over ordering.
3. Based on last year’s food delivery customer demographics, 71% of customers prefer contactless food delivery.
The pandemic paved the way for some truly creative ideas, such as deliveries by driverless vehicles or pizza drones, which are the preferred option of 40% of consumers.
4. 40% of all consumers who use food delivery services order their meals via phone.
The percent of people using food delivery through their tablets, PCs, or laptops is 45%, while the smallest number of merely 12% uses mobile apps.
5. Reports find that most consumers are willing to pay a tip amounting to 20% of their bill.
Tips are like hugs without the awkward body contact, or so they say. Recommended food delivery tip percentage is 10%–15% of the total order amount, but customers would tip up to $8.50.
The only issue with tipping drivers employed by independent food delivery companies is that most consumers can’t differentiate the amount of the company service fee from the amount the driver is entitled to receive as a tip.
International Food Delivery Trends
Restaurant owners will tell you that lockdowns and social distancing virtually ruined their business.
However, this is not the case with food delivery service providers that saw global expansion opportunities and seized them without a second thought.
Which country has the largest market, what are the favorite delivery apps, and what demographic profile is most likely to order food delivery in various parts of the globe? Let’s find out!
6. Global food delivery industry statistics reveal that total food delivery sales in Europe almost tripled between 2015 and 2020.
(Business of Apps)
The European food delivery market was well behind the UK and the US in the pre-COVID era, but in 2020, it saw a revenue of $18.9 billion, projected to reach almost just under $30 billion in 2025.
7. China’s online food delivery market racked up $51.5 billion in 2020.
Online food delivery statistics speak for themselves — China currently has the most lucrative market thanks to its economic prosperity, but also a consumer shift towards digital channels of food ordering.
The top service providers on the market are Meituan Dianping and Ele.me, the latter of which is owned by the global ecommerce behemoth Alibaba, which operates in over 240 countries and regions around the globe.
As available food delivery statistics illustrate, the targets of the largest food delivery companies are smaller cities with developing markets.
8. France witnessed a 24% rise in restaurant delivery consumers during 2020.
Food delivery consumer statistics for Europe suggest that the highest increase of food delivery users was observed in France and that 32% planned to continue using this service.
Studies report a similar increase in Switzerland, Portugal, and Belgium, while half of the study participants from the latter two countries said they would keep up the trend in the future.
9. Home delivery food services facts reveal that UK consumers placed 179 million orders via Just Eat Takeaway in 2020.
The online food delivery company is clearly a UK favorite since its total annual revenue generated in this market amounted to roughly $850 million (or €725 million).
On average, Just Eat Takeaway’s order value amounted to a little over $23 (€20).
10. Food delivery statistics for Australia from 2020 demonstrate that more than 5.5 million Australians older than 14 used delivery services.
This demographic exhibited a noticeable jump in food delivery service usage from 16.3% in 2018 to 26.5% in 2020.
Generation Z and millennials had the same and highest user percentage, with 37.2% of them using these services, while pre-boomers are the least interested group with only 9%.
11. 27.9% of Australian women use food delivery services.
Australian food delivery industry demographics data reveals that women are generally more frequent users of food delivery services than men.
The highest percentages are reported among 25- to 34-year-olds, with 45.2% of women and 43.1% of men.
12. Canada has 6.2 million users of food delivery services.
(Media in Canada)
Related consumer spending statistics show that Canadians who are most likely to spend their money on food delivery have an income of over $75,000 and are primarily women.
Additionally, in line with recent food delivery statistics for Canada, the largest group of consumers are students, accounting for 26%.
13. The European online food delivery market was estimated at $13.8 billion in 2020.
In addition, the industry received over $1.8 billion worth of investments during 2019, proving to be fertile soil for hungry venture capitalists.
The market is forecast to reach over $20 billion by 2026.
14. Germany’s food delivery market demographics data indicates that 18% of millennials turn to food delivery multiple times a month.
This is two times more than the average of the entire population. However, only 1.6% of millennials ordered delivery several times a week during 2020, their top choice being pizza.
Food Delivery App Industry Trends
The world of ecommerce is hardly subject to boundaries, and food delivery service companies are well aware of that. Heavy reliance on technology and the internet opens many possibilities but also poses significant challenges.
Let’s delve into the subject matter of food delivery apps to find out which of them managed to live up to consumer expectations and which are most popular among users.
15. Stats of mobile food delivery show that Uber Eats is the third most popular app within its category on App Store and Google Play.
(Apps That Deliver)
This is not an easy feat as the top two food delivery apps in both app stores are DoorDash and McDonald’s.
Uber Eats enables online food ordering and payment as the menu is available within the app. You can also read customer reviews, check the ratings, and even leave a tip upon delivery.
16. As per restaurant food delivery statistics from this year, restaurants distribute more than 50% of all orders directly through their own apps and websites.
In addition, restaurants lacking delivery resources are liaising with third-party and hybrid delivery platforms to ensure versatility and quality delivery service expected by demanding consumers.
17. According to home food delivery services statistics, the average Uber Eats delivery time is 30 minutes.
(Apps That Deliver, Food and Wine)
A recent study on the quality of this food delivery service found that Uber Eats had the shortest delivery time among the four key players in the market, the remaining three being DoorDash, Grubhub, and Postmates.
Postmates typically made the delivery in 40 minutes, DoorDash in 42 minutes, and Grubhub’s arrival took 50 minutes.
18. Food delivery trends as of 2020 indicate that the monthly German food delivery app usage soared to 28 minutes spent per user.
(Sensor Tower, Marijuanapy)
Two currently largest food app brands in Germany are Lieferando, owned by Just Eat Takeaways, and Foodpanda, a brand by Delivery Hero.
The two platforms are constantly competing for prevalence. Still, they also need to fight off other foreign competitors such as the Finnish Wolt, which is expanding its business in larger German cities.
DoorDash’s market share in 2019 was almost twice as large as it was the previous year.
The remaining food app giants, Uber Eats and Grubhub, are close behind with a relatively stable share of consumer spending during the reporting period.
20. Fast food delivery trends confirm that the Starbucks app was the most popular restaurant loyalty app in 2018.
A survey of 500 smartphone users revealed that 50% reported using restaurant loyalty apps, almost half of which praised the Starbucks app.
The fact that restaurant loyalty apps were used twice as much as third-party delivery service apps is proof that most consumers still place their trust in their favorite restaurants and fast food outlets.
What percentage of restaurant sales are delivery?
About 60% of total restaurant sales took place off-premises, as restaurants provided takeaway, delivery, and drive-thru options.
Based on food delivery trends from 2019, 79% of surveyed consumers order deliveries directly from the restaurant, while 53% also use third-party services.
Is the food delivery industry growing?
According to some predictions, the global food delivery market will hit $192.16 billion by 2025, exhibiting a CAGR of 11%.
When it comes to apps download statistics, an increasing number of smartphone owners are downloading apps for food delivery, which is propelling the market growth.
As food delivery market statistics for 2021 show, supply chain and logistics-related expenditures represent a potential hindrance to food delivery market expansion.
These may include the costs of food packaging, transport, third-party delivery service engagement, etc.
How much did food delivery increase in 2020?
Recent data shows that restaurant deliveries saw a rise of 67% worldwide, while the highest rate was reported in the US, totaling 123%.
Food delivery statistics from 2020 confirm that COVID-19 pandemic doubled food delivery app usage during the same year, much to the dissatisfaction of restaurant owners.
The top four delivery apps in the US — DoorDash, Uber Eats, Grubhub, and Postmates — made around $5.5 billion combined between April and September, more than doubling the $2.5 billion they generated during 2019.
Who orders the most food delivery?
Food delivery services are primarily used in China, the UK, and the US, but the European competitors, mainly Germany, Italy, and Spain, might outshine the US in the near future.
As per online food ordering statistics for 2020, the Gen Z population of the US are the most avid food delivery service consumers, with 34% of them using these services.
In addition, food delivery is the go-to of people with an average income of over $150,000 and adults without children.
What percentage of Americans use food delivery services?
The latest data shows that 60% of Americans use food delivery services at least once a week.
Moreover, the US food delivery stats reveals that 31% say they order food via third-party delivery service companies no less than two times a week.
As demonstrated by the newest food delivery statistics, global consumers rely on delivery as the new normal, and food service providers are going out of their way to make their customers happy.
At the end of the day, the food delivery sector is there for our convenience, so why not make the most of it?